Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour response guarantee with all of our Linux hosting packages, meaning every single assistance request you post is going to be replied to in only 1 hour max. Our support team members have been taught to quickly resolve any situation and to provide you with reasonable information on any concern that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Our help and support service is provided by a team of competent employees that are prepared to reply to your questions as soon as possible. You could contact the tech support team crew by starting a support ticket from your Web Site Control Panel or by submitting us an email message. On working days, you may as well contact us on the telephone or make use of the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need guide while working on your sites within the Control Panel, you can always click on the Help control key and find your question in the selection of posts that will pop up. We have as well turned the majority of the articles and reviews into educational videos. The listing of video lessons will show up if you pick the Videos option located in each section.