1 hour ticket response
DWS Web Hosting’s team of tech support engineers is committed to offering fast answers to all your queries. We will review your trouble ticket once it’s been submitted and will respond back to you with a solution within maximum 60 minutes after the ticket submission. As a matter of fact, our average ticket response time is twenty minutes.
A First–Class Customer Support Service
Our technicians possess big experience in the Linux hosting field and are skillful enough to offer a swift answer to your problem. If, however, the situation at hand is not within the competence of a client support engineer, the tech support ticket will be sent to a programmer or admin for additional investigation.
An Easy–to–Browse Help Center Section
In the Web Site Control Panel you’ll find an easy–to–browse Help Center section where you can find quick tips on how to use our web hosting services. You can find the answers to your queries in our F.A.Q. section, see more tips in the web hosting account management articles or check our step–by–step video tutorials.