Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Resolution Warranty

  • Our customer support staff is online 24x7 to reply to every one of your assistance tickets. Every ticket you submit to us will be responded to within less than one hour. If your situation calls for aid from an admin, we are going to send the ticket to the person on duty and will inform you that the issue is under control.

  • Top quality support service
  • Top–quality Technical Help Service

  • We are on line for you day and night to offer you help and technical support as well as to aid you with any trouble that you could run into when supervising your virtual server. We are able to aid you with all pre–configured software, including your OS, server administration panel (based on the VPS type) and the Web Site Control Panel designed entirely by us.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Web Site Control Panel that is offered as a gift with the virtual server, you will discover an instructive Help section, which includes all that you should be aware of when monitoring your web pages and applications. We have included a wide range of how to reports and video courses that demonstrate the essential site management responsibilities in an understandable fashion.